Privacy Policy

At Outdoor Sports, your trust is as important to us as the reliability of the gear we sell. Just as you depend on our dry suits, carabiners, and base layers for your safety and performance in the outdoors, we are committed to protecting your personal information with the highest standards of security. This Privacy Policy explains how we collect, use, and safeguard your data when you visit sportsgearus.com.

1. Information We Collect

To provide you with a seamless shopping experience and process your orders efficiently, we collect the following types of information:

• Personal Information: When you make a purchase or create an account, we collect your name, email address, shipping address, billing address, and payment details (such as credit card information processed securely through our encrypted payment gateways).
• Transaction Information: Details about the products you purchase, including items like dry bags, camp kitchen gear, or apparel.
• Technical Information: We automatically collect your IP address, browser type, device information, and pages you visit on our site through cookies and similar technologies.
• Communication Data: If you contact our support team at [email protected], we retain records of our correspondence.

2. How We Use Your Information

Your data helps us enhance your adventure-ready experience in the following ways:

• To process your orders and payments for products like climbing hardware, dry suits, or camping equipment.
• To provide customer support and respond to your inquiries.
• To improve our website functionality and product offerings based on how you interact with our menus and content.
• To send you order confirmations, shipping updates, and relevant product information (if you have opted in).
• To prevent fraud and ensure the security of our payment systems.

3. Data Sharing and Disclosure

We treat your data with the same integrity we apply to our gear selection:

• Service Providers: We share necessary information with trusted third parties who assist us in operating our website, processing payments (Visa, MasterCard, JCB, PayPal), and shipping orders from our Colorado Springs headquarters.
• Legal Compliance: We may disclose information if required by law or to protect our rights, safety, or property.
• Business Transfers: In the event of a merger or sale, customer information may be transferred as a business asset.
• We do not sell your personal information to third parties for marketing purposes.

4. Data Storage and Security

Your financial and personal data is handled with the same care you’d expect from premium outdoor safety gear:

• All data is stored on secure servers with industry-standard encryption.
• Payment transactions are processed through encrypted channels; we do not store your full credit card details on our servers.
• While we implement robust security measures, no method of transmission over the internet is 100% secure. We continuously strive to protect your information but cannot guarantee absolute security.

5. Your Rights

As an adventurer, you have control over your data:

• Access and Correction: You can access and update your personal information through your account settings.
• Data Deletion: You may request deletion of your personal data, subject to legal obligations.
• Marketing Preferences: You can opt out of marketing communications at any time.
• To exercise these rights, contact us at [email protected].

6. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience and analyze site traffic:

• Cookies help us remember items in your shopping cart and understand how you navigate our menu categories (e.g., Activity, Camp Kitchen, Dry Bags).
• You can adjust your browser settings to refuse cookies, but this may limit some website functionality.
• We do not use cookies to track your activities outside our website.

7. International Data Transfers

We serve customers globally (excluding Asia and select remote areas). Your data may be processed in the United States, where our servers are located, and is protected under applicable privacy laws.

8. Changes to This Policy

We may update this policy to reflect changes in our practices. The updated version will be posted on our website with the revised effective date.

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